1. Shipping processing times
All orders are processed within 1-3 business days (excluding weekends and holidays) after the order is placed. Please note that processing times may take longer than usual for high volume orders.
2. Shipping method and delivery time
We currently offer the following shipping methods:
- Standard shipping: 7 to 14 working days
3. Costs
- The shipping costs for your order will be calculated and displayed at checkout.
4. Shipping restrictions
- We do not ship to PO boxes.
- We do not ship internationally.
5. Order tracking
Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier's website.
6. Damaged or lost items
If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, including a refund or replacement.
7. Customs and import taxes
Please note that customers may be responsible for paying any customs or import taxes that may be charged on international orders.